Effective on April 1st, 2020
What We Collect
We collect and use certain Personal Data (as defined below), including information that includes Special Categories (as defined below) of personal information under the European Union's GDPR regulations, and we may transfer such data to servers, staff, contractors, associates and affiliates in the United States, including any information that You manually enter, as permitted by US law, and for necessary purposes, specifically for performance of a contract that You are a party to (ie providing You with goods You personally ordered or someone ordered for you), for purposes of our legitimate interests as a business, or as is otherwise in the public interest, to comply with a legal obligation or to protect the vital interests of You or another person, as explained more extensively below. We may obtain credit information about You from an outside credit reporting agency to help us with customer authentication and credit-related decisions, such as eligibility for discounts or contract length.
You can always choose not to provide any information to us, or allow cookies, but then You might not be able to order products from us, use Pizza Goods services or a subscription related thereto, send information to a third party, or obtain certain content from or through our Digital Services.
We have reasonable, industry-standard, appropriate administrative, technical, and physical security measures to help protect Your Personal Data against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. Accordingly, we cannot guarantee the security of Your transmissions to us and of the Personal Data that we store. You acknowledge that there are data security and privacy limitations inherent to the Internet, and that the security, integrity, and privacy of any and all information exchanged between You and Pizza Goods.
We may collect the following information, not limited to:
- Details of Your order including Your name and the name of the order recipient.
- Contact information including email address and postal/delivery address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
- Information that You manually enter on our site.
“Personal Data” is defined as including but not limited to a username, account number, email address, IP information and any content entered by a User on the Services including address and payment information. “Special Categories of Personal Data” is defined as data revealing health information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, personal relationships or sexual orientation. If You place an order that has as the billing or shipping address a location such as a house of worship, a hospital, a campaign office and/or a work-related address, You may be providing such Special Categories of Personal Data incidentally or manually.
We may also collect “Interactive Data”, meaning browser type, Internet service provider, Product type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to identify Your browser, pages
You visit, cell service/wifi provider or Your account (including, for example, a persistent identifier), and other similar information; You consent to such collection so that we can manage and deliver Your purchase, or a purchase You have made for delivery to a third party, or enable You to purchase, gift and/or use a gift card, and/or so we can provide You with relevant and/or requested Provided Content, data, information and Services. To improve our Services and avoid errors, we may obtain certain analytical information including records of the user sign in process, as well as login and logoff times, object loss metrics, test processes, button and action data and related information; such data may be shared with Google, Microsoft, Facebook, or other third parties, so we can provide You with the Services, information, subscriptions and data You want to receive, error-free. We may use the information to analyze site usage, administer the site, understand usage and navigation trends in the aggregate, and determine interest in our products as well as the relevance of content. IP addresses are also linked to personally identifiable information, to better a user's experience when using the Website.
We also collect, retain and use content that You manually submit to us, in the form of reviews, comments, questions, photographs and feedback (“Customer Content”) which may contain Personal Data and data that is deemed Special Categories of Personal Data; pursuant to our
line with our standard practices, and we may use and retain such information in connection therewith, and for security and other necessary purposes.
Interactions, and Personal Data (the “User Information”) connected therewith, when You submit
Interactions via Pizza Goods Services. You also acknowledge that we are
collecting Your User Information pursuant to our performance of a contract
between You and Pizza Goods so we can send you items you have ordered (and if necessary, for us to accept their return), process your purchase of gift cards and/or facilitate any other transaction. We need such consent because Your purpose in and reason for entering into the contract was to engage in such services and/or obtain said goods. In order for Pizza Goods to perform under the Contract, Your User Information also needs to be accessible to those on Pizza Goods’ team who have access to our servers data and databanks, and to Pizza Goods’ management, Personnel, and legal and accounting support teams, to maintain the integrity of the Service, enforce these Terms of Service and maintain the integrity of the Service. You consent to the collection, storage and processing of data provided by You manually in connection with purchases and orders, as well as information we gather from You such as IP information which we may use for localization, corporate compliance, legal and auditing purposes, in
connection with Pizza Goods’ business purposes, such as data analysis, audits, fraud prevention, developing new Services and/or features, enhancing and improving our Services, documenting usage, analyzing and researching user trends and researching/documenting the effectiveness of any promotional campaign; and to our sharing of that information among our related corporate entities, as well as our personnel for purposes of managing and processing Your order, processing payment for that order, following up with You regarding Your order and making recommendations for future orders. Payment Information is not retained or otherwise used at Pizza Goods, but it is shared with payment services processors/providers to process payments; prevent, detect and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; provide you with services and, if applicable, goods; and for other purposes associated with the acceptance of credit or debit cards. In the event You place a chargeback after receiving goods, and the goods are not returned pursuant to our return policy, You remain liable for all costs for the goods, and any fees manifested through or because of the chargeback process, and reasonable administrative fees for services related thereto.
Data that You provide and make available to us will allow us to run and operate our Service, including fulfilling and shipping Your orders, in connection with a Pizza Goods subscription, providing a third party with a gift You have ordered for them, maintaining the integrity of the Service, providing You with the Services that You are seeking; minimizing spam, alerting You of new products or services, features, or enhancements, handling Your questions or issues, administering promotions, contests and sweepstakes, displaying relevant marketing to You, combating fraud and abuse, to notify You of promotions, updates, or special offers that we think may interest You, and for other legal and accounting/audit reasons.
Logs of server interactions are collected and processed by and for Pizza Goods. Our servers automatically record information that Your browser sends whenever You visit the Service. This information includes Your Internet Protocol address, Your browser type and version, the search engine You used to find the Service, if any, referring and exit pages, date/time stamp and clickstream data, which Service You use and when and how long You use them. We use this information to monitor and analyze how users use the Service, to provide customer service, to maintain and improve the Service, and to gather demographic information about our user base as a whole. We need this information for legal and accounting/audit reasons, including maintaining the integrity of the Service and the Interactions that we host, and may use this information in our marketing and advertising services.
We also use information in the aggregate to understand how our users as a group use the services and resources provided on and through our Services. We also use Your email address and phone number as part of the Service in sending You messages about the Service and other general announcements. We require this information to understand Your needs and provide You with better services, and in particular for the following reasons:
- Internal record keeping.
- To improve our products and services.
- To send promotional emails about new products, special offers or
other information which we think You may find interesting using
the email address which You have provided.
- From time to time, we may also use Your information to contact
You for market research purposes. We may contact You by email,phone, fax or mail. We may use the information to customize the website according to Your interests.
Emails sent through the Digital Services are not encrypted, and therefore there remains some level of risk that the information may be read by a third party.
For the exhaustive list of cookies we utilize, please see the List of Cookies We Collect section regarding what we do with the information. For a list of subprocessors, please see the list of Subprocessors.
Contests and Sweepstakes
When You enter a contest, challenge or sweepstakes with Pizza Goods, we will use the information You submit to determine a winner, to provide the winner(s) with their prizes (including via mail by sharing Personal Data with the postal or delivery service), and for auditing and legal purposes; winner names will be made public if the winner accepts their prize. We need such consent because Your purpose in and reason for submitting Your information is for and in connection with Your contest entry.
of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, and that all Analytical Data is included in the definition of Personal Data herein.
For example, if You order products or subscribe to our Pizza Goods Subscription service, You will also be required to provide a billing address and credit card or other payment information which will be collected, used, processed and retained so that we can process Your order, obtain follow-up information and/or feedback from You, and for other accounting and legal purposes, as well as to recommend our other products to You. If You order items for shipping or delivery, we will share Your name and address information, and possibly phone and email information, with those involved in shipping/delivering Your goods to You or Your chosen recipient, as well as where it is necessary to effect any or all of these purposes or processes, for our compliance with legal obligations and for our legitimate purposes, as well as where processing is necessary for the performance of a contract.
We may use Your email address or information for a range of purposes including managing, tracking, completing and confirming Your orders, Pizza Goods subscriptions, processing a payment, communicating with our suppliers and vendors, marketing, maintaining quality of service, and administrative/legal/accounting/auditing purposes, and we reserve the right to share Your Personal Data with our staff/employees/contractors/team as
necessary to effect any or all of these purposes or processes, and for our compliance with legal obligations and for our legitimate purposes, as well as where processing is necessary for the performance of a contract. Those companies may or may not retain, share, store, or use personally identifiable information for secondary purposes. We reserve the right to partner with any third party to provide specific products, services and process, and to store and organize Personal Data on our behalf, in connection with our reasonable management, maintenance and growth of Pizza Goods and related businesses.
For example, we will not see Your credit card information when You make a payment through our Online Services for products or a subscription, although we will see Your name and address information; payment and transaction information, such as Your credit card, payment authentication code, billing address, purchase history information, purchase channel information, product detail data, and other information such as date and time of Your transaction, are all Personal Data that is necessary for us to provide You with products or services that You have ordered and/or requested from Pizza Goods, whether in connection with an existing contractual relationship or otherwise.
Our goods are intended for purchase by adults over the age of 18. We do not knowingly solicit, collect or process information from children who (a) are residents or citizens of the European Union and under the age where consent of a parent or legal guardian is required for the processing of Personal Data of children including email addresses and IP addresses, as well as certain uses of cookies; or (b) users who are under the age of thirteen (13) and residents or citizens of any other country (an “Age-Barred Individual”). In compliance with United States regulations regarding online privacy for children, Pizza Goods do not knowingly solicit or collect
information from children under the age of thirteen (13) or any other Age-Barred Individual. Age-Barred Individuals are not permitted to have an account, use any Pizza Goods App or app, or submit Interactions of any type to Pizza Goods. By using the Service and/or submitting an order, You thereby confirm that You are eighteen (18) years old or older, and not an Age-Barred Individual.
Usage Outside the United States
Pizza Goods is located in the United States, but we understand that some of our customers, users and family members thereof are citizens of or residents of other countries, including European Community countries. If You access Pizza Goods services from a country other than the United States, the various communications You send and receive may result in the transfer of information across international boundaries. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by third parties identified above, located in a country outside of the EEA and Switzerland, where You may have fewer or different legal rights in relation to Your information.
We will collect and retain Your information in connection with our Digital Services used by You for as necessary to perform the services that You access in connection with Your Pizza Goods services, and at least as long as required by operation local, state and federal laws and regulations. Please note that You cannot unsubscribe from emails regarding product quality control, warranties, or that confirm an order, as they are necessary for us to perform our services and business operations involving safety of our products and our legitimate interests. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in
these emails or You can go to http://www.pizzagoods.com/contact and unsubscribe there.
We may provide Your personal information to companies that provide a co-branded or joint marketing program in which You have opted to participate. For instance, we may run a special promotion with a third party appliance manufacturer, or we may sponsor an in-person cooking class with a restaurant. We may share Your personal information with such partners to enable them to administer the incentive program or purchase process. In those instances, their use of Your personal information will be subject to their own privacy policies.
Please contact us if You wish to make a request or ask a question regarding Your Personal Data as set forth in the bullet points below; we reserve to charge a reasonable fee for requests of lists of the Personal Data we have collected about You if such request is made more than once in any 365-day time period:
- If You believe that any information that we have is incorrect
- If You wish to obtain a copy of the Personal Data You have provided to us in a structured, commonly used and machine-readable form; we reserve the right to request and confirm proof of identity as we
determine necessary in our sole discretion
- If You are not a current or former subscriber to any services related
to a Pizza Goods service, and You wish to ask us to remove
information that we have collected from or about You. California residents
If You are a California resident, You have the following rights, subject to certain exceptions as set forth in the CCPA:
Right to access personal information. You have the right to receive the specific pieces of Your personal information we have collected about You in the 12 months preceding Your request.
Right to data portability. You have the right to receive a copy of Your electronic personal information in a readily-usable format.
Right to know. You have the right to receive information from us regarding the categories of personal information we collected, the sources from which we collect personal information, the purposes for which we collected and shared personal information, the categories of any personal information we sold as well as the categories of third parties to whom such personal information was sold, and the categories of personal information that we disclosed for a business purpose in the 12 months preceding Your "right to know" request.
Right to request deletion. You have the right to request the deletion of the personal information that You provided to us. Please note that in certain instances we may not be able to process Your request, such as (i) due to the existence of a legal obligation, (ii) to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities, or (iii) in order to complete a transaction for which Your personal information was collected.
Right to non-discrimination. You have the right to be free from discrimination by us as a result of You exercising Your rights under the CCPA.
If You are a resident of California, You may request that we provide You with the information that we have shared with third parties for electronic/online direct marketing purposes, if such sharing has occurred; such information can be provided to You once a year free of charge, and will cover information shared during the past twelve (12) months. Information will be provided within thirty (30) days of Your request, or we will inform You that we need additional time to fulfill Your request.
If You are a California resident and wish to make such a request, please provide sufficient information for us to determine if this applies to You, attest to the fact that You are a California resident and provide a current California address for our response. You may make this request in writing
to us at the address provided herein. Any such request must include “California Privacy Rights Request” in the first line of the description and include Your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this address.
Information shared for purposes other than direct marketing will not necessarily be included in our response to such requests. We reserve the right to request and confirm proof of identity as we determine necessary in our sole discretion. Please note that we cannot delete information in connection with orders of merchandise or gift certificates, and other paid services or goods, for at least seven years as we must retain it for accounting and legal purposes; we reserve the right to retain such Personal Data for accounting and business purposes.
Note that certain of the rights set forth above do not apply until at least January 1, 2022 for job applicants, employees, partners, and contractors, and when personal information is transmitted in business-to-business written or verbal communications or transactions relating to due diligence, or providing or receiving the Pizza Goods App or service to or from another business, and the personal information concerns an employee, owner, director, officer or contractor of that business.
In order to prevent unauthorized access or disclosure, we have put in place reasonable and suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You expressly consent to the storage of Your Personal Data in the United States. Your Personal Data and other information may be stored and processed in any country where we have operations or where we engage service providers. We may transfer Personal Data that we maintain about You to recipients
A cookie is a small file which asks permission to be placed on Your computer's hard drive. Once You agree, the file is added and the cookie helps analyze web traffic or lets You know when You visit a particular site. Pizza Goods Cookies (as defined herein) allow web applications to respond to You as an individual. The web application can tailor its operations to Your needs, likes and dislikes by gathering and remembering information about Your preferences
We may also receive, store and process information that is automatically recorded by our servers whenever You access or use the Site, such as Your IP address, the date and time You access or use the Site, the hardware and software You are using, referring and exit pages and URLs, the number of clicks, event information, pages viewed and the order of those pages, and the amount of time spent on particular pages including via tags, text files, log files, web beacons, http cookies, HTML 5, flash local storage cookies, GIFs, embedded scripts, eTags/cache browsers, and software development kits, and similar tracking technologies from third parties (collectively, "Cookies").
We may, either directly or indirectly, also track Your behavior on our Site using Cookies and other analytics for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable You to use and access the Site and order Services or indicate interest in our services, or events that we may host, presentations that we may make, and news items that we may share. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide You with a better website, by enabling us to monitor which pages You find useful and which You do not. A cookie in no way gives us access to Your computer or any information about You, other than that which You agree to share with us. You can choose to accept or decline cookies. Most web browsers’ settings will automatically accept cookies, but You can modify Your browser setting to decline cookies, or just third-party cookies, if You prefer. This may prevent You from taking full advantage of the website or ordering products or services from or through us.
Acceptance and waiver of cookies. At the time of the user's first access to the Sites and, in any case, until a choice is expressed, the user will be asked to provide his consent to the use of third party analytical cookies and profiling cookies. In particular, consent can be provided by continuing with navigation.
Disabling cookies. A user can always decide to block, delete, disable
cookies or other similar technologies through the settings of their browser or device. There are many different browsers: each different browser (and in some cases even each different version of the same browser) has its own procedure for deleting cookies. Cookie preferences must be set separately for each browser used, as the features and options offered may vary. It is therefore advisable to visit the support pages of your browser for more information. Furthermore, the user can modify the settings related to Pizza Goods cookies, including their activation and deactivation, by accessing the dedicated section in the Sites' footer, under "Cookie Settings". Their complete deactivation may preclude many features, or the proper browsing or viewing of the Site or other web pages.
We may also collect information when you register for or create a Pizza Goods account, or connect your Pizza Goods account with another account, by logging into an account that you already have with Facebook, or certain other third-party social networking site (collectively and individually, “SNS”) via our Service. We may gather information regarding your contact lists and SNS information and profile.
A pixel tag or web beacon is an often-transparent graphic image, usually no larger than 1 pixel by 1 pixel, that is placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. We may use web beacons and/or pixel tags for many purposes, including site usage analytics, advertising, user management, auditing and reporting, and content and advertising personalization.
We do not respond to “do not track” browser signals.
We treat information collected by cookies and other technologies as non-Personal Data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Data by local law, we also treat these identifiers as Personal Data.
Essential Cookies: these are essential in order to enable You to move around the Pizza Goods App and use its features, such as accessing secure areas of the website.
Performance and Analytics Cookies: Google Analytics ("Analytics") is Google’s free web analytics tool that helps us understand how our visitors engage with our website. Analytics collects information anonymously and, much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own set of cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different set of cookies is used for each website, and visitors are not tracked across multiple sites. Analytics customers are obliged to notify users of their use of analytics software. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow You to decline cookies on a case-by-case basis. In addition to declining cookies, You can also install the Google Analytics Opt-out Add-on in Your browser, which prevents Google Analytics from collecting information about Your website visits. Information on the processing of privacy by
Google is available at the following link: http://www.google.com/analytics/learn/privacy.html. Information on the cookies used by Google Analytics, collection and use of this data are available at the following link: https://developers.google.com/analytics/devguides/collection/analyti csjs/cookieusage#gajs. The following link also contains information to deny consent to the use of third-party cookies by Google Analytics: http://tools.google.com/dlpage/gaoptout or you can opt out by clicking here.
Functionality Cookies: they remember the choices You make, such as language options or Your current region. These cookies help to make Your visit more personal and are deleted automatically when You close Your browser or the session expires.
Our Management of Our Services
We may from time to time use services such as Google Analytics (“Analytics Services”) to better understand our users’ use of our Online Services, procedures, information and content. Analytics Services may record mouse clicks, mouse movements, scrolling activity as well as any text You type in these Online Services. The Analytics Services will not
Our website may contain links to other websites of interest. However, once You have used these links to leave our site, or if You use the “sharing” options to share our content through Your accounts on such social media services, You should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which You provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Management of Your Information
You may choose to restrict the collection or use of Your Personal Data in the following ways: - Whenever You are asked to fill in a form on a website, look for the box that You can click to indicate that You do not want the information to be used by anybody for direct marketing purposes
- If You have previously agreed to us using Your Personal Data for direct marketing purposes,
You may change Your mind at any time by writing to or emailing us at info@Pizza Goods.com
We will not sell, distribute or lease Your Personal Data to third parties unless we have Your permission or are required by law to do so. We may use Your Personal Data to send You promotional information about third parties which we think You may find interesting if You tell us that You wish this to happen.
If You believe that any information we are retaining about You is incorrect or incomplete, please write to or email us as soon as possible, at info@PizzaGoods.com. We will promptly correct any information found to be incorrect.
collected. Further, if we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, it is probable that user information, including Personal Data collected from You through Your use of the Service, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify You through email and/or a prominent notice on the Service. or any bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or for any application of laws or equitable principles affecting creditors' rights, Your information might be transferred or disclosed to third parties.
the use of the Service must be filed within one (1) year after the cause of
action arose or be forever barred.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED
BY APPLICABLE LAW, USE OF THE Pizza Goods SERVICES AND/OR ANY RECOMMENDATIONS OR GUIDANCE PROVIDED THEREBY (“RECOMMENDATIONS”), AND ANY OTHER SERVICES PERFORMED BY OR ACCESSED THROUGH THE A Pizza Goods PRODUCT AND/OR ANY Pizza Goods SERVICES IS AT YOUR SOLE RISK.
You can contact us by writing or email us at the address below:
Pizza Goods ADDRESS
To review, delete and update Your personal information to ensure it is
accurate, contact us by email email@example.com. We will respond to
Your request within 7- 10 business days. We will retain Your information
for as long as Your account is active or as needed to provide You services.
If You wish to request that we no longer use Your information to provide
You services contact us at firstname.lastname@example.org. We will retain and use
Your information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
Below you will find language that can be used elsewhere on the site. As of now, the cookie acceptance process looks in keeping with current practice, but the site does not appear to be in compliance with ADA requirements. Please reach out to me to discuss ADA issues.
Welcome to Pizza Goods’ subscription management site. You can choose what type of
communication You Manage Your subscription by selecting the type of communication You would like to receive by checking types of marketing email communications. If You opt out of marketing email communications, we may still
Terms and Conditions
We take Your privacy seriously. By submitting a Contact Request, You agree that Pizza Goods may contact You at the email address and phone number provided (including SMS and/or pre recorded voicemail messages)
for the purpose of providing You information about Pizza Goods’ products, services, and pricing.
To unsubscribe from our emails, visit www.pizzagoods.com/contact.
To opt-out from phone contact, email email@example.com.
If You have a disability under the Americans with Disabilities Act or a similar law and You wish to discuss potential accommodations related to applying for employment at our company, please contact ADA Accessibility Contact at info@Pizza Goods.com
PIZZA GOODS LIMITED WARRANTY
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY JURISDICTION
THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT [https://www.pizzagoods.com/ AND/OR IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCT.
WE WARRANT THAT FOR THE WARRANTY PERIOD DEFINED BELOW, THE PRODUCT (DEFINED BELOW) WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE WARRANTY PERIOD OF THIS EXPRESS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR
REPLACEMENT AT OUR SOLE DISCRETION, AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.
I. WHO MAY USE THIS WARRANTY?
Pizza Goods, Inc. located at address 2007 Johnson St, Hollywood FL 33020 (“Pizza Goods” "we" or “us”) extend this limited warranty only to the consumer who originally purchased the Product ("you"). It does not extend to any subsequent owner or other transferee of the Product.
II. WHAT DOES THIS WARRANTY COVER?
This limited warranty covers damage to the Product during the shipping process, where the Product is defined as ovens, mixers,rollers and parts therefore (the "Product").
III. WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, water damage, or other actions or events beyond our reasonable control. This Limited Warranty does not cover software embedded in any product and related services provided by Pizza Goods, or hardware that a user connects the Product to, or software or apps used by, on or through said hardware. Additional warranties from the manufacturer may be available.
WHAT IS THE PERIOD OF COVERAGE?
This limited manufacturer warranty starts on the date of your purchase and lasts for one year. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
IV. WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion, either: (a) repair the Product (or the defective part) free of charge, using new and/or refurbished parts, in our sole discretion; or (b) replace the Product with a new Product or Refurbished Product, in our sole discretion. Shipping and handling charges may apply except where
prohibited by law. The limited warranty is valid only in the jurisdictions where the Products are sold by us or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must email our Customer Service Department at firstname.lastname@example.org during the Warranty Period to obtain a Return Merchandise Authorization ("RMA") number. No warranty service will be provided without an RMA number. The RMA must be included along with your returned Product. Unless otherwise provided or prohibited by applicable law, the customer is responsible for all shipping costs. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Pizza Goods in tandem with the RMA number that was provided to you. As may be required by applicable law, Pizza Goods may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service.
V. LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
VI. GOVERNING LAW
This Limited Warranty shall be governed by the laws of the State of Florida, United States, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.